SPT India, Author at CRM Solutions, Customer Relationship Management - Sweet Potato Tec
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Age is just a number!

Firstly, you may wonder why a 65-year retired person embarked on this journey to become a Salesforce Admin.   I(Ananthavalli also known as Ananthi) started the journey with my young friend Kamala for two reasons;  the primary reason is to know about this emerging technology which is...

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Salesforce Duplicate Management

This blog explains about how duplicate and matching rule work in salesforce.   Overview:   The duplicate rule and matching rule are linked with each other.   What is Matching Rule?   A matching rule defines how duplicate records are identified in duplicate rules. Salesforce provides standard matching rules for business and person...

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