SPT India, Author at CRM Solutions, Customer Relationship Management - Sweet Potato Tec
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Workflow to Flow Migration – Salesforce Tool

Introduction   As salesforce admins, you might have used various process automation tools such as workflows, process builders, and flows. There are often questions around what automation tools to use when we come across some requirements.   Salesforce might end all these debates as they standardize everything to flow....

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API integration with Salesforce

Salesforce – Google Ads Integration

Customer Requirement   The client is a UK-based company that manages digital marketing for its customers in both Salesforce and another database. The digital marketing teams were manually entering the same details from Salesforce into their database wizard, which in turn activates the campaign in Google Ads...

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LEAD(RN)ING without a title

Let's assume that you're a safe pair of hands and get things done. Let's assume that you don't really worry about who gets the credit as long as the outcome is achieved. Finally, let's assume that you know what your strengths and blind spots are...

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OmniChannel to be used in salesforce

How to Implement Omni Channel in Salesforce???

What is Omni Channel?   Omni Channel is a tool to manage the priority of work items without writing a code. It's a flexible, customizable feature.Omni-Channel routes work requests to the most available and qualified support agents in the console.   Where can this be used?   This can be used...

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