Introduction As salesforce admins, you might have used various process automation tools such as workflows, process builders, and flows. There are often questions around what automation tools to use when we come across some requirements. Salesforce might end all these debates as they standardize everything to flow....
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Customer Requirement The client is a UK-based company that manages digital marketing for its customers in both Salesforce and another database. The digital marketing teams were manually entering the same details from Salesforce into their database wizard, which in turn activates the campaign in Google Ads...
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Let's assume that you're a safe pair of hands and get things done. Let's assume that you don't really worry about who gets the credit as long as the outcome is achieved. Finally, let's assume that you know what your strengths and blind spots are...
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What is Omni Channel? Omni Channel is a tool to manage the priority of work items without writing a code. It's a flexible, customizable feature.Omni-Channel routes work requests to the most available and qualified support agents in the console. Where can this be used? This can be used...
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Fascinating the visitors to your websites is an important part of digital marketing. A well-designed form taking information about visitors and interest in your services can bring a lot of revenue to your business. If you are worrying or not knowing about HTML or CSS to...
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Hello, my name is Jothi, I’m a Salesforce Consultant here at SPT. As a consultant, I have worked on many projects and provided solutions to our clients and I'm here to share my learnings from one of my recent works. Custom metadata type: Custom metadata type in salesforce...
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