Why I Still Like Reporting and Dashboards (and Why You Would Too)
In a world where buzzwords like generative AI, autonomous agents and no-code tools dominate conversations, it might feel tempting to […]
How to Get Your Manager to Use & Buy Into Salesforce…(It should be easier)
Getting buy-in from your manager is one of the most critical steps in ensuring Salesforce is adopted thoroughly and successfully
Get better results without a GSI-Steve Jones
“The projects that never end Steve” This is what I often hear when I speak with customers at events shows
CRM Projects Really Can Fail (and What You Can Do Differently)-Steve Jones
CRM projects are often launched with high expectations, yet research shows that between 30% and 50% of CRM implementations don’t
How We Pick Up and Fix Failing Projects
Salesforce is a powerful platform, but even the best CRM can fall short if it’s poorly implemented, underutilised, or not
Sweet Potato Tec’s View-Salesforce vs HubSpot: Which CRM Is Right for You?
Choosing the right CRM is a crucial decision for any organisation. Both Salesforce and HubSpot are market leaders, each offering
What Is AgentForce and How Can It Help Your Sales Team Sell Smarter?
Sales teams today are expected to do more with less: more conversations, more pipeline, more personalisation, all with tighter timelines
Common Mistakes Companies Make When Implementing Salesforce
Salesforce is a powerful, flexible platform that can transform how businesses manage sales, marketing, customer service, and more. But like
Optimising Salesforce for Growth Tips from Our Consulting Team: Sarav Muthu-Head of Delivery, Sweet Potato Tec
Sarav heads up delivery here at Sweet Potato Tec. With years of experience, he is the super user of the
What Does a Salesforce Implementation Partner Actually Do?
I get asked this question a lot: “What does a Salesforce implementation partner actually do? Do I really need one, and